Terms of service

Terms and Conditions

Effective Date: July 2025

Welcome to radiam.com, the official website of Radiam Inc (“Radiam,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and any purchases made through it.

By using our site, you agree to follow these rules. If you do not agree, please do not use the site.

 

 

1 Website Use

You agree to use this website for personal, non-commercial purposes only and in compliance with all applicable laws. You must not:

  • Interfere with the site’s operation or attempt to gain unauthorized access

  • Copy, scrape, or reuse content or product images without our written permission

  • Use our name or branding without consent

We reserve the right to suspend access or take legal action for misuse.

 

 

2 Product Listings and Availability

We do our best to accurately describe each item, but:

  • All product descriptions, images, and pricing are subject to change

  • Measurements are approximate and handcrafted pieces may vary

  • Items may sell out and availability is not guaranteed until confirmed by us

Estate pieces are one-of-a-kind and may have unique imperfections that add to their charm.

 

 

3 Orders and Payments

When placing an order:

  • You confirm that your payment and contact details are valid and up to date

  • All prices are in U.S. dollars unless otherwise noted

  • Payment is required at the time of purchase

  • We may cancel or refuse orders at our sole discretion

We process payments through trusted providers, and we do not store your full credit card info.

 

 

4 Shipping and Handling

We offer domestic shipping where available.

  • Shipping costs and timelines are calculated at checkout

  • Delivery dates (1-5 business days) are estimates and not guaranteed

  • Customs fees or import duties are the buyer’s responsibility

Please ensure your shipping address is correct; we are not liable for delays due to incorrect or incomplete addresses.

 

 

5 Returns and Exchanges

No returns. Exchange Only.

 

6 Intellectual Property

All website content—including designs, photos, product descriptions, logos, and branding—is owned by Radiam Inc or used with permission.
 You may not reproduce, modify, or distribute any content without our written consent.

 

 

7 Limitation of Liability

We do our best to offer a reliable and secure experience, but:

  • The site and its content are provided “as is”

  • We make no warranties, express or implied

  • We are not responsible for indirect or accidental damages related to your use of the site or any purchase

If a dispute arises, our total liability will not exceed the amount you paid for the product in question.

 

 

8 Account Security

If you create an account, you are responsible for maintaining its security.
 Notify us right away if you notice any suspicious activity.

 

 

9 Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California.
 Any disputes must be handled in a court located in Los Angeles County, unless otherwise required by law.

 

 

10 Changes to These Terms

We may update these Terms as needed. If we do, we’ll post the changes on this page and update the effective date above. Continued use of the site means you accept the changes.

 

 

11 Contact Us

If you have any questions about these Terms, please reach out to:

Radiam Inc
 Downtown Los Angeles, CA
 Email: support@radiam.com